Nursing service management standards

Evolving standards for IT service management

M. W. Johnson A. Hately B. A. Miller R. Orr In this paper we describe standards and widely adopted best practices that facilitate the deployment of information technology service management (ITSM). We cover the Information Technology Infrastructure Libraryt (ITILt) framework of best practices for delivering information technology (IT) services. As part of ITIL we discuss the central role played...

Education for IT Service Management Standards

Service management standards such as the IT Infrastructure Library (ITIL), and now ISO/IEC 20000, provide guidance and tools for effective management and control of IT service delivery. These standards are of increasing importance to organizations around the globe. Education about these standards and possibilities for training of IT staff are, therefore, important. Universities have a place in ...

Quality management at a hospital's nursing service.

The study aimed to know the opinion of nurses in relation to the Quality Management implemented in a hospital service. This is an exploratory and descriptive study carried out with a sample of 17 individuals. The main results, among the 14 principles of quality, reveal that the seventh principle 'adopt and institute leadership' received the highest score. On the other hand, the lowest scored pr...

Pain management nursing: scope and standards of practice.

identification of nursing management planning standards in iran

background: in recent century, planning is one of the most important care skills for health service development. nurses should be ready scientifically for managing situations in order to develop and perform appropriate models for patient care. it is necessary for manager to know about the process and standards of planning and how to apply them in real conditions. with regard to importance of he...